521: Truck Drivers Are DSRs #1 Specialist

DSRs PLEASE FORWARD THIS SHOW TO YOUR DRIVERS!!!  They can listen to it on their phone right from our site, or download it from iTunes.
Truck Drivers can be one of the best specialists on your team!  Successful DSRs learn to understand this very quickly when they need help with an account.  DSR Dave points out that in some cases, Truck Drivers have a BETTER relationship with an operator than a DSR has.  But it’s a good thing that both of you have a good relationship with the operator because it might just be the thing that keeps you in the account.

DSRs and Truck Drivers who work as a team make for an almost perfect business relationship with customers.  Customers tell Truck Drivers things they don’t tell DSRs; that’s why working together, you have a much better chance of keeping more customers happy and buying more.

This group discusses the benefits of helping each other out daily and how it really makes a difference between having a good day or a bad day.

According to the drivers, it might not be a good idea to ask a driver who’s having a bad day to collect on a bounced (rubber) check ?

DSR Dave’s guests on the show are: USA First Team All Pro Drivers and former drivers

Tim Maxberry, Ben E. Keith

Rich Ahrens, Shamrock Foods

Greg Peterson, Gordon Food Service

Michael Light, C.A. Curtze
John Buchy, Buchy Food Service

Jim Kroschel, US Foods

Chesley Wyatt, Ben E. Keith

Fernando Valverde, Sysco

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